We stand behind our products and want you to be happy with your purchase. Please don't hesitate to contact us if you have any questions, comments, or issues.
You may return or exchange unopened items at any time after purchase.
Process
Please call us at 1+ 509-371-1622 or email sales@solarspirits.com to let us know if you are requesting a refund or exchange. We can then take the necessary steps to resolve the situation.
Shipping Returned Items
To return your product, mail it to:
ATTN: Returns
Solar Spirits, LLC
2409 Robertson Dr.
Richland, WA 99352
1+ 509-371-1622
We recommend using a shipping service with tracking ability or purchasing shipping insurance. We cannot guarantee that we will receive your returned item.
Refunds
We will notify you by phone or email when we receive your returned item, and then your refund will be processed and applied to your credit card or original method of payment.
Exchanges
We are happy to replace items if they are defective or damaged. If we do not have more inventory of the item you wish to replace, we will offer a substitute item or refund, whichever you choose.